Delivery and Returns
DELIVERY
Standard delivery to the UK is £4.95 or FREE over £50 (*excluding large vintage items). Delivery is usually between 3-5 working days from receipt of order but may take longer at busier times of the year.
Express delivery costs £7.95 - Items will be delivered 1-2 working days from receipt of order. Please select this option at checkout.
We offer FREE Click & Collect from either our Nailsworth or Tetbury store. Collections available Tues-Fri 11am-5pm. Simply select this option at checkout.
VINTAGE ITEMS
Delivery charges for our range of Vintage items are arranged on a cost basis. Please contact us to enquire or get a quote.
RETURNS
We hope that you will be happy with your purchase but if you are not completely satisfied items can be returned to us in their original packaging for a full refund.
Please contact us by email to arrange a return within 30 days of receipt.
Please ensure that the goods are returned in perfect saleable condition, in their original packaging, with the invoice as proof of purchase to:
Domestic Science / Returns
Days Mill
Old Market
Nailsworth
GL6 0DU
Please note: the cost of returning the goods and the safe return of goods is your responsibility until the order is received by us, we therefore suggest you return items using a recorded delivery service.
We will issue a full refund to the card used when placing the order, excluding any delivery charges. Please allow up to 3-5 days for a full refund from the date we receive the goods.
The following examples are non-returnable:
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Face coverings
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Food and drink
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Underwear
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Earrings
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Beauty items and cosmetics that have been opened, tested or partially used.
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E-vouchers and gift vouchers
This does not affect your statutory rights.
FAULTY OR DAMAGED ITEMS
We take every care to make sure your items arrives in perfect condition, if for any reason your order is faulty or damaged, please email us with a photo of the goods and your order reference number within 3 working days of receiving your items.