Delivery times are between 3-5working days from receipt of order but may take longer at busier times of the year.
We hope that you will be happy with your purchase but if you arenot completely satisfied items can be returned to us in their original packaging for a full refund.
Please contact us by email to arrange a return within 30 days of receipt.
Please ensure that the goods are returned in perfect saleable condition, in their original packaging, with the invoice as proof of purchase to:
Domestic Science / Returns
Unit 25 Hope Mill Brimscombe Stroud GL5 2SE GLOUCESTERHIRE
Please note: the cost of returning the goods and the safe return of goods is your responsibility, we therefore suggest you return items using a recorded delivery service.
We will issue a full refund to the card used when placing the order, excluding any delivery charges. Please allow up to 3-5 days for a full refund from the date we receive the goods.
The following examples are non-returnable:
Food and drink
Beauty items and cosmetics that have been opened, tested or partially used.
E-vouchers and gift vouchers
This does not affect your statutory rights.
FAULTY OR DAMAGED ITEMS
We take every care to make sure your items arrives in perfect condition, if for any reason your order is faulty or damaged, please contact us with a photo of the goods and your order reference number within 3 working days of receiving your items.